8 states replicate MP’s Public Service Delivery Guarantee Act

The objective with which the Madhya Pradesh Government had implemented Public Service Delivery Guarantee Act seems to be moving towards its fulfillment with eight states replicating it. The eight states which have replicated the Act are Bihar, Punjab, Uttarakhand, Delhi, Jammu and Kashmir, Uttar Pradesh, Rajasthan and Jharkhand. Not only the states, even the Union Government is contemplating to enact a similar Act, is being said. In all, 52 services of 16 government departments have been placed under the ambit of the Act implemented in the state since September, 2010. The departments include energy, labour, public health engineering, revenue, urban administration and development, general administration, social justice, SC/ST welfare, food, civil supplies and consumer protection, forests, home, farmers’ welfare and agriculture development, woman and child development, transport and panchayats and rural development. Till July 2012, as many as 1.25 crore applications received under the Act have been disposed of and services were made available against 99 per cent applications. Online facility for moving applications has also been made available since August 7, 2011. As many as 24 lakh applications were received online of which 99 per cent were disposed of, the release said. The Act provides that if notified services are not provided to an applicant within time-limit, he or she can make appeal against it at two levels. There is a provision of Rs 5,000 fine on the officer delaying the second appeal.

Source: http://ibnlive.in.com/generalnewsfeed/news/8-states-replicate-mps-public-service-delivery-guarantee-act/1031929.html

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